Comments on: Technology Support as Teaching http://www.zenofnptech.org/2007/04/technology-supp.html Thoughtful and sometimes snarky perspectives on nonprofit technology Tue, 06 Jan 2009 07:44:36 +0000 http://wordpress.org/?v=2.7 hourly 1 By: cheryl http://www.zenofnptech.org/2007/04/technology-supp.html/comment-page-1#comment-173 cheryl Thu, 26 Apr 2007 19:46:13 +0000 http://www.zenofnptech.com/?p=111#comment-173 I think one reason people don't follow this model is that they are too busy to think about the long term and instead just try to get the immediate task done. (I recently blogged about shortsightedness and one example in that entry was me not providing education as tech support when I probably should have: http://www.ctcvista.org/node/739 .) I think one reason people don’t follow this model is that they are too busy to think about the long term and instead just try to get the immediate task done. (I recently blogged about shortsightedness and one example in that entry was me not providing education as tech support when I probably should have: http://www.ctcvista.org/node/739 .)

]]> By: Catherine Carey http://www.zenofnptech.org/2007/04/technology-supp.html/comment-page-1#comment-172 Catherine Carey Wed, 25 Apr 2007 20:51:38 +0000 http://www.zenofnptech.com/?p=111#comment-172 Hi Michelle, "and I'm sure someone out there is saying "if you have a hammer, every problem looks like a nail..." But I do think there is some validity to this approach. Certainly, if you are a technology provider that values empowerment of your clients, this is probably a good model to consider." I agree. In my work people learn evaluative thinking from me. As my client relationships evolve, I take on new tasks as people learn things. Of course I keep lots of the most technical work (ie: creating graphs or crunching numbers) and we split the tedious work (ie: data entry and reminding people to "do stuff".) Empowering my clients to think evluatively hasn't put me out of business. It opens additional doors. Hi Michelle,

“and I’m sure someone out there is saying “if you have a hammer, every problem looks like a nail…” But I do think there is some validity to this approach. Certainly, if you are a technology provider that values empowerment of your clients, this is probably a good model to consider.”

I agree. In my work people learn evaluative thinking from me. As my client relationships evolve, I take on new tasks as people learn things. Of course I keep lots of the most technical work (ie: creating graphs or crunching numbers) and we split the tedious work (ie: data entry and reminding people to “do stuff”.)

Empowering my clients to think evluatively hasn’t put me out of business. It opens additional doors.

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