Comments on: Free and Open Source tool #14: SugarCRM http://www.zenofnptech.org/2008/03/free-and-open-source-tool-14-sugarcrm.html Thoughtful and sometimes snarky perspectives on nonprofit technology Tue, 06 Jan 2009 05:16:31 +0000 http://wordpress.org/?v=2.7 hourly 1 By: admin http://www.zenofnptech.org/2008/03/free-and-open-source-tool-14-sugarcrm.html/comment-page-1#comment-5708 admin Sun, 20 Apr 2008 22:54:41 +0000 http://www.zenofnptech.org/2008/03/free-and-open-source-tool-14-sugarcrm.html#comment-5708 I actually don't know of a particular community of NP tech SugarCRM folks. But, I'd send the query to both the nptech-related groups (like nten-discuss and nosi-discussion) as well as the Sugar folks - you might get some answers. In general, because Sugar's metaphor is sales, any nonprofit-focused feature is something that will require adjustments to your thinking and process. (Like "accounts" in Sugar CRM are "organizations.") I actually don’t know of a particular community of NP tech SugarCRM folks. But, I’d send the query to both the nptech-related groups (like nten-discuss and nosi-discussion) as well as the Sugar folks - you might get some answers.

In general, because Sugar’s metaphor is sales, any nonprofit-focused feature is something that will require adjustments to your thinking and process. (Like “accounts” in Sugar CRM are “organizations.”)

]]> By: Thomas http://www.zenofnptech.org/2008/03/free-and-open-source-tool-14-sugarcrm.html/comment-page-1#comment-5707 Thomas Sun, 20 Apr 2008 21:47:42 +0000 http://www.zenofnptech.org/2008/03/free-and-open-source-tool-14-sugarcrm.html#comment-5707 Michelle - Is there an online community of NP SugarCRM users that you know of? Just came across a deal-breaking feature-not-yet-implemented in CiviCRM and I'm wondering if it's easily implemented in Sugar (long-term pledges to a capital campaign). Michelle -

Is there an online community of NP SugarCRM users that you know of? Just came across a deal-breaking feature-not-yet-implemented in CiviCRM and I’m wondering if it’s easily implemented in Sugar (long-term pledges to a capital campaign).

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